Serenity Clean – Data Deletion Instructions
Effective Date: July 26, 2025
Last Updated: July 26, 2025
At Serenity Clean, we value your privacy and are committed to giving you full control over your personal data. This page outlines how you can request the deletion of any personal information you have shared with us through our website, mobile app, or third-party login providers.
What Data We Collect
Depending on how you use Serenity Clean, we may collect:
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Your name
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Email address
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Profile photo (if provided)
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Login credentials from third-party platforms (e.g., Facebook Login)
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Appointment and booking details
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Communication preferences
This information is used to deliver and improve your experience. We do not sell or rent your personal data to third parties.
How to Request Deletion of Your Data
If you would like your personal data permanently deleted from all Serenity Clean systems, please contact us at:
support@serenityclean.com
Please include the following in your request:
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Your full name
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The email address associated with your account
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Any relevant information (such as a booking ID or account reference)
We will verify your request and process the deletion within seven business days.
Using a Third-Party Login (e.g., Facebook)
If you signed up using a third-party service such as Facebook Login, you may also remove your data by deleting the Serenity Clean app from your account settings on that platform. Doing so will trigger a notification to us to remove your linked profile data.
After Deletion
Once your request is confirmed:
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Your account and all associated data will be permanently removed from our systems
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You will no longer be able to access any historical booking information
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Certain minimal records may be retained as required by law (e.g., accounting or fraud prevention)
Questions?
If you have any concerns about your data or privacy while using Serenity Clean, please contact us at:
support@serenityclean.com